Last Updated: 10/19/24
Welcome to Ho Ho Ho Greeting! These Terms of Service (“Terms”) govern your access to and use of our website https://hohohogreeting.com and our services, including purchasing a personalized Christmas greeting video from Santa Claus. By accessing our website or purchasing a product, you agree to comply with these Terms. Please read them carefully.
If you have any questions, please contact us at santa@hohohogreeting.com.
1. Acceptance of Terms
By using our website and services, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, you should discontinue use of our website and refrain from making any purchases.
2. Use of Services
Our services are provided to create and deliver a personalized Christmas greeting video from Santa Claus. By placing an order, you confirm that:
- You are at least 18 years old or have permission from a legal guardian.
- All information provided for the video creation is accurate, relevant, and does not violate any third-party rights or laws.
- You will not use our service for any unlawful or inappropriate purposes.
3. Purchasing a Video
When you place an order with Ho Ho Ho Greeting, you will be required to provide information necessary to personalize the video, including the recipient’s name and other details. Once the order is completed and payment is processed, you will receive a confirmation email, and we will begin processing your order.
Order Changes: Due to the personalized nature of our videos, changes to order details may not be possible after purchase. Please ensure all provided information is correct before placing your order.
Delivery: Videos are delivered digitally via the email address provided during the order process. Please allow up to 5-7 business days for processing.
4. Pricing and Payment
All prices are displayed in USD and are subject to change. We reserve the right to adjust pricing at any time without notice. Full payment is required at the time of order, and our accepted payment methods include credit card payment via Stripe.
5. Refund Policy
Due to the custom nature of our personalized videos, we are unable to offer refunds once an order has been processed. However, if there is an error in your video due to a mistake on our part, please contact us at santa@hohohogreeting.comwithin 14 days of delivery, and we will work with you to resolve the issue.
6. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, and videos, is the property of Ho Ho Ho Greeting and protected by copyright and intellectual property laws. By purchasing a video, you are granted a limited, non-exclusive, non-transferable license to use the video for personal, non-commercial purposes only. You may not reproduce, distribute, or use the video for commercial purposes without our express written permission.
7. Prohibited Conduct
When using our website and services, you agree not to:
- Upload or submit any false, misleading, or harmful information.
- Engage in any fraudulent activities, including unauthorized payment methods.
- Use our services for any purpose that is illegal or harmful.
- Attempt to gain unauthorized access to our website, servers, or networks.
8. Limitation of Liability
To the fullest extent permitted by law, Ho Ho Ho Greeting and its affiliates, employees, and contractors shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including but not limited to issues with video delivery, errors in content, or unauthorized access to personal information.
9. Indemnification
You agree to indemnify and hold Ho Ho Ho Greeting harmless from any claims, damages, or expenses, including attorney fees, arising from your use of our website, your breach of these Terms, or your violation of any third-party rights.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of our website following such updates constitutes acceptance of the revised Terms. Please review these Terms periodically for updates.
11. Governing Law
These Terms are governed by the laws of the United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts in the US for any disputes arising from or related to these Terms or your use of our services.
12. Contact Us
If you have any questions or need further assistance regarding these Terms, please contact us at:
Ho Ho Ho Greeting
santa@hohohogreeting.com
Thank you for choosing Ho Ho Ho Greeting!
This document reflects the current Terms of Service as of 10/19/24.