Privacy Policy

Last Updated: 11/5/25

Welcome to Ho! Ho! Ho! Greeting (“Ho! Ho! Ho! Greeting,” “we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, and protect your information when you visit https://hohohogreeting.com (the “Site”) or use our personalized Santa video, live-call, or handwritten-card services (“Services”).

By using our Site, you agree to this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information you provide directly and automatically through your use of the Site.

a. Information You Provide

  • Order Details:Your name, email, phone number, billing address, and payment information.
  • Personalization Details:Names, ages, interests, or wish-list items you share to personalize a Santa message or card.
  • Communications:Messages or inquiries you send us.
  • Marketing Preferences:Your consent choices for newsletters or promotions.

b. Information We Collect Automatically

When you visit our Site, we may automatically gather:

  • Device and browser type, IP address, operating system, and referring URLs.
  • Analytics data through cookies and similar tracking technologies to help us understand usage and improve user experience.

2. How We Use Your Information

We use the information we collect to:

  1. Fulfill and personalize your orders;
  2. Communicate with you about your purchases, confirmations, or support needs;
  3. Send updates, promotions, or newsletters (you may opt out anytime);
  4. Improve our Site, Services, and marketing;
  5. Detect, prevent, or address fraud or misuse; and
  6. Comply with legal obligations.

3. Legal Bases for Processing

We process your data only where permitted by law, including when:

  • Processing is necessary to fulfill a contract (e.g., completing your order);
  • You have given consent (e.g., marketing emails, child personalization data);
  • We have a legitimate business interest (e.g., improving services); or
  • Required by law or court order.

GDPR Rights for EU and UK Residents

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under data-protection law, including:

  • The right to request access to your personal data and receive a copy of it;
  • The right to correct or update inaccurate or incomplete information;
  • The right to request deletion (“right to be forgotten”);
  • The right to object to or restrict processing;
  • The right to data portability; and
  • The right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise these rights, email santa@hohohogreeting.comwith the subject line “GDPR Data Request.”
We may ask for identity verification to protect your privacy.
If you are unsatisfied with our response, you have the right to lodge a complaint with your local data-protection authority.

4. Children’s Privacy and Parental Consent

Our Services are meant to bring holiday joy to children but must be purchased by adults.
Parents or guardians must provide any child-related information.
We do not knowingly collect personal data directly from children under 13.
If you believe a child has provided information to us without consent, please email santa@hohohogreeting.comand we will promptly delete it.

5. Sharing Your Information

We may share your information with:

  • Service Providers:Payment processors (e.g., Stripe), email or SMS platforms, and trusted contractors who assist in fulfilling orders;
  • Legal Authorities:If required by law, subpoena, or to protect our rights;
  • Business Transfers:If Ho! Ho! Ho! Greeting is sold, merged, or reorganized, your information may be transferred to the new owner under this same Privacy Policy;
  • With Your Consent:In any other case where you explicitly authorize sharing.

We do not sell personal information to third parties.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain session data and remember preferences;
  • Perform analytics (via Google Analytics or similar tools); and
  • Deliver relevant content and promotions.

You can disable cookies in your browser settings, though certain features of our Site may not function properly.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your data from unauthorized access, loss, or misuse.
No online platform can guarantee absolute security, but we strive to safeguard your information using industry-standard methods.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined above or as required by law.
Customization details for Santa messages are typically deleted within 90 days after order completion.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data;
  • Correct or update inaccurate information;
  • Request deletion of your information;
  • Withdraw consent for marketing communications.

To exercise these rights, email santa@hohohogreeting.com.
We will verify your identity before fulfilling requests.

10. Third-Party Links

Our Site may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
Please review their policies separately before providing any personal information.

11. Communication and Opt-Out

By using our Site, you agree to receive transactional messages about your orders.
You may unsubscribe from promotional emails at any time by clicking “Unsubscribe” or contacting us directly.

12. International Users

Our Services are operated in the United States.
If you access the Site from outside the U.S., you consent to the transfer and processing of your information in the United States, which may have different data-protection laws.

Data Transfers from the EEA, UK, or Switzerland

When personal data is transferred from the EEA, UK, or Switzerland to the United States, we rely on one or more of the following safeguards:

  • Your explicit consent;

  • Contractual clauses approved by the European Commission (Standard Contractual Clauses); or

  • The need to perform a contract between you and Ho! Ho! Ho! Greeting (such as fulfilling your order).

By submitting your information, you consent to this transfer, storage, and processing in the United States.

13. Changes To This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date reflects the most recent revision.
Material changes will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.

14. Contact Us

For any questions, privacy concerns, or data-access requests, contact:
Ho! Ho! Ho! Greeting
Email: santa@hohohogreeting.com
Address: New York, USA

Data Controller Contact Information

For GDPR purposes, the data controller is:
Ho! Ho! Ho! Greeting
Email: santa@hohohogreeting.com
Address: New York, USA

This Privacy Policy was last updated on 11/5/25.

Scroll to Top